Customer Feedback

Here's just a small selection of the great feedback the team have received from our customers recently.

Helen & Nigel Furlong: 

Hi Nigel
We would like to send a very big thank you to you for organizing the trip to Kranjska Gora. Everything was very well organized and the schedule ran like clockwork. The hotel and transfer were excellent and in spite of the resort being quite busy we got first class attention. It was so good to be with a group of supporters. They were great company and Gary and I had a brilliant time.
In spite a monsoon on the drive down to Stansted, a rainy day in Kranjska Gora and a disappointing result for Dave we had an absolutely fantastic weekend. The resort was charming, the hotel and staff were warm and welcoming, the GB team, together with a large number of the competitors, were based in our hotel and the organizers of the event were determined to make the competition a memorable one.
It is the first time that we have been to Slovenia ( it was Yugoslavia when we were last there !!) but I am certain we will go there again.
Thank you so much for such a well organized trip and I hope that you might do something like it again next year.
Many thanks from us both

Received From: Muriel

Hello Helen
Wow, what a fantastic holiday and THANK YOU. Your help went for a trouble free wonderful holiday in Zermatt and we are very grateful.
Kind regards

Received From: Melle Laing

Nigel it was wonderful thank you. Thanks for organising at short notice I will be in touch when the next one is due.

Received From: Chris

Helen & Nigel, just wanted to say a huge thank you for organising our wonderful Christmas holiday in Hinterglemm. The lack of snow was a disappointment, but at least we had some! The hotel Alpin Juwel was awesome, thank you for getting us the (free) upgrade. Super surprise that you organised Clare and Oliver to be in resort.
Your service is always first class and never disappoints, you really are Ski Holiday experts!

Received From: Daralyn, Paul, Bryony & Gabe

Hi Helen, Happy New Year to you, Mayrhofen was incredible, we all had such a good time and we were very lucky with the snow! New Years Eve all went to plan and Katie said yes!! Here are a couple of links to a few pictures from the day.
Thanks for your help with putting me in contact with Crystal before we travelled. The reps in resort were fantastic with helping arrange the proposal and it came as a big surprise to Katie on the day which was fab!

Received From: Phil

Hi Helen, just wanted to say thank you very much for the lovely Christmas card, and for all of your help with booking our ski trip this year. You were very friendly and helpful, we will definitely look to book again with you in 2015 and will recommend you to friends and family!
Have a lovely Christmas

Received From: Helena

Hello Helen, hope you have had a wonderful Christmas.
As I sit at Salzburg airport reading about the terrible problems in France and indeed Europe and have found a moment to send you a group photo taken on the Saalbach slopes yesterday of Daralyn and her family with myself and Oliver and to say thanks for arranging it all.
Our hotel was just amazing. Best ski hotel we have ever stayed in. Suite was stunning. Perfect hotel.
Daralyn and I are looking closely at our options for next year.
Thanks again.

Received From: Clare

Julie Bowden: 

Hi Julie has been exceptionally helpful and very friendly. Always going that extra mile. Rings when she says she will. Would definitely recommend going to her for any holiday destination. I'll be phoning soon to book more flights. Thanks for all your help x

Received From: Michelle Charlton

Thank you Julie for the help and advice you gave us in our quest to find the right ski holiday for my family and me. You were extremely knowledgeable and informative giving excellent descriptions of both resort and hotel.

Received From: Bernadette Spencer

Julie has booked virtually all our holidays for some years now and we've always been absolutely delighted with her service. Julie has always worked tirelessly to to identify the best accommodation, options and flights - her knowledge of the travel industry is second to none. We're now looking forward to booking our next trip with her.

Received From: Nick Carpmael

Hi Julie, firstly thank you thank you thank you! We loved Alpes Duez , Belle Aurore was perfect for us and amazingly we skied every day, not all of it was open but enough for us, want to go back when its all open and ski more of it.
I would reccommend you to anyone who wanted advice, you knew what you were talking about and assessed our needs perfectly. Now to start saving for next year ha ha.... thank you once again Sally & Joe x

Received From: Sally Goldfinch

I have used Julie for many years now & she is always very helpful, knowledgeable & patient, she needs to be patient as I like to go to places that are a bit off the beaten track & not generally your standard package deal! She always does this with enthusiasm & always beats competitors on price. I have passed her details on to many friends over the years as I have confidence in her abilities to provide an excellent service

Received From: Nick Herdman

Julie is exceptional when it comes to destination knowledge, organising group and family holidays including weekend trips. I’ve I’ve benefited from Julie’s expertise for approximately 6 years and during that time, every single holiday we’ve had has been arranged by her and has been fantastic.
Those holidays have included large group snowboarding/skiing holidays, typical family holidays and long weekend breaks including Lapland and Niagara Falls.
Many of the holidays we’ve had have included tours specifically organised by Julie, they were excellent and seamless, this has meant that our holidays have not been stressful in terms of worrying about the quality of the tour we’ve organised or the transportation or the venue we’re staying at. No stress means a much better holiday!
Julie has clearly experienced the destinations first hand and/or performed intensive due diligence to ensure the experience is second to none and it always has been.
I can always relax in the knowledge that everything will have been organised in the best possible way and our holidays have been truly memorable.

Received From: Shane Lukas

Gina Meredith: 

Hi Gina and Andy, Thanks! We are all back home safe 'n sound and back to the grindstone!
Everyone had a fantastic time. The skiing/boarding was great. The lads said the Snowpark was awesome. We had superb weather, runs to resort were slushy being end of season but higher up were great.
Would definitely go back to Les Deux Alpes.
Thanks for all your help!
Kind Regards, Heidi

Received From: Heidi

Hi Andy and Gina, It was brilliant! One of the best holidays I have had and cheap as well. You'll be seeing us again next year for sure.
Many thanks
Crystal were nearly as good as you as well.

Received From: Richard Dawson Noone